Please read these terms carefully before using the 9kme platform. By creating an account or placing any bet, you agree to be bound by these terms in their entirety.
These highlights do not substitute the full terms below — please read all sections in full.
You must be at least 21 years of age to register and use 9kme. By opening an account, you confirm you meet this requirement. 9kme reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be verified.
Each individual may hold only one active account on 9kme. Duplicate accounts will be closed and any balances forfeited. You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account.
All bonuses credited to your 9kme account are subject to wagering requirements as specified in each individual promotion's terms. Bonus funds and winnings derived from bonuses cannot be withdrawn until the applicable wagering requirement has been satisfied in full.
All transactions on 9kme are conducted in Malaysian Ringgit (MYR). 9kme does not accept third-party deposits or payments. Withdrawals are processed to the same payment method used for the corresponding deposit where technically possible.
Any form of fraud, collusion, match fixing, use of automated betting software, or exploitation of technical errors is strictly prohibited on 9kme. Accounts found to be engaging in prohibited conduct will be suspended and relevant balances withheld pending investigation.
9kme provides deposit limits, session timers, cooling-off periods, and self-exclusion tools to all registered users. These tools are accessible from your account settings. Responsible gaming is a core obligation of 9kme — visit our Responsible Gaming page for more.
These Terms and Conditions ("Terms") govern your access to and use of the 9kme platform, including the website accessible at 9kme.app, all associated mobile interfaces, and all gaming, betting, and transactional services provided thereunder (collectively, the "Platform").
By accessing the Platform, registering an account, making a deposit, or placing any bet or wager, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and by any additional rules, policies, or guidelines published on the Platform from time to time, including without limitation the Privacy Policy and the Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to these Terms in their entirety, you must immediately cease using the Platform and must not create or maintain an account with 9kme.
Use of the 9kme Platform is restricted to individuals who satisfy all of the following eligibility requirements:
9kme reserves the right to verify eligibility at any time. Failure to provide satisfactory verification within a reasonable period will result in account suspension. 9kme bears no responsibility for losses incurred by ineligible users who gain access to the Platform through misrepresentation.
To access real-money features on 9kme, you must register a player account. You agree to provide accurate, current, and complete information during the registration process, and to promptly update that information as necessary to maintain its accuracy.
Each individual is permitted to hold only one (1) active player account on 9kme. Registration of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited. 9kme may use technical, financial, and behavioural indicators to detect duplicate accounts, and any accounts identified as duplicates are subject to immediate closure. Any balances held in duplicate accounts may be voided at 9kme's discretion.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify 9kme immediately via live support or email if you become aware of any unauthorised access to or use of your account. 9kme shall not be liable for any loss resulting from unauthorised use of your account where you have failed to notify 9kme promptly upon becoming aware of such access.
9kme may require you to complete identity verification (KYC) procedures at any time. KYC documentation typically includes a government-issued photo identification document and proof of address. Withdrawal requests may be held pending satisfactory completion of KYC verification.
All financial transactions on the 9kme Platform are denominated in Malaysian Ringgit (MYR) unless otherwise specified. 9kme supports deposits via Touch n Go eWallet, Boost, FPX, Maybank, CIMB, Public Bank, and selected cryptocurrency networks. Supported payment methods are subject to change without notice.
9kme only accepts deposits from payment accounts registered in your own name. Third-party deposits — that is, funds originating from a payment account not registered to the 9kme account holder — are prohibited. Any funds identified as originating from a third party may be reversed and the associated account suspended pending investigation.
Minimum and maximum deposit limits apply to each payment method and are displayed at the point of transaction. 9kme processes deposits in real time for supported e-wallet methods; bank transfer processing times are subject to the relevant financial institution's clearing schedule.
9kme does not charge fees for standard deposits; however, your payment provider may apply its own transaction charges, for which 9kme accepts no liability.
You may request a withdrawal of your available real-money balance at any time, subject to the following conditions:
9kme targets a withdrawal processing time of five (5) to thirty (30) minutes for standard withdrawal requests directed to e-wallets. Cryptocurrency withdrawals are subject to network confirmation times. Bank transfer withdrawals may take up to two (2) business days.
9kme reserves the right to conduct additional verification checks prior to processing any withdrawal, including requesting supporting documentation confirming the source of funds. Withdrawals may be delayed pending satisfactory completion of such checks.
9kme offers various promotional bonuses to registered players, including welcome bonuses, reload bonuses, cashback offers, free bet credits, and event-specific promotions. Each promotion is governed by its own specific terms and conditions, which are published alongside the promotion and are incorporated into these Terms by reference.
Unless stated otherwise in the applicable promotion terms:
9kme reserves the right to modify, suspend, or terminate any promotion at any time with or without prior notice.
All sports bets placed on 9kme are subject to the applicable sportsbook rules, which are published within the sportsbook section of the Platform. The following general principles apply to all sports betting activity on 9kme:
All casino games available through 9kme — including live dealer games and RNG-based games — are operated in accordance with the rules published within each individual game interface. By participating in any game, you acknowledge and accept the applicable game rules.
All RNG-based games on 9kme utilise certified random number generation technology that has been independently tested and certified for fairness by recognised international gaming testing laboratories. Live dealer games are conducted by professional dealers operating within licensed studio environments.
In the event of a technical malfunction that interrupts or distorts the outcome of a game, 9kme reserves the right to void all bets placed in the affected game round and return stakes to players. 9kme shall not be liable for losses arising from technical malfunctions beyond 9kme's reasonable control.
The following conduct is strictly prohibited on the 9kme Platform:
9kme reserves the right to immediately suspend any account suspected of prohibited conduct, to void associated bets and transactions, and to refer the matter to relevant authorities where appropriate.
9kme may suspend or permanently close a player account, with or without prior notice, where:
Upon closure of an account for reasons other than prohibited conduct, any available real-money balance (net of applicable bonus funds not meeting withdrawal conditions) will be returned to the account holder via the most recently used payment method.
You may voluntarily close your account at any time by contacting 9kme customer support. Voluntary closure requests will be processed within five (5) business days.
9kme is committed to promoting responsible gaming practices. The Platform provides the following responsible gaming tools, accessible from your account settings:
9kme is strictly an adult entertainment platform. All users must be 21 years of age or older. If you are concerned about your gambling behaviour, we encourage you to use the above tools and to seek support from relevant problem gambling organisations in your area.
All content on the 9kme Platform — including but not limited to software, design, graphics, text, trademarks, logos, game engines, and data — is the intellectual property of 9kme or its licensors. Nothing in these Terms grants you any ownership right or licence in any 9kme intellectual property beyond the limited, non-exclusive, non-transferable licence to use the Platform for personal, non-commercial gaming purposes.
You may not reproduce, distribute, modify, reverse engineer, decompile, or create derivative works of any part of the Platform without 9kme's prior written consent.
To the fullest extent permitted by applicable law, 9kme's aggregate liability to you in connection with your use of the Platform — whether in contract, tort (including negligence), or otherwise — shall not exceed the total amount of real-money deposits made by you to 9kme in the thirty (30) days immediately preceding the event giving rise to the claim.
9kme shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of opportunity, arising from or in connection with your use of or inability to use the Platform, even if 9kme has been advised of the possibility of such damages.
Nothing in these Terms operates to limit or exclude liability for death or personal injury caused by 9kme's negligence, for fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law.
9kme collects, stores, processes, and uses personal information in accordance with its Privacy Policy, which is available at 9kme.app/privacy-policy. By using the Platform, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.
These Terms shall be governed by and construed in accordance with applicable international gaming regulations and the laws of the jurisdiction in which 9kme holds its operational licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through 9kme's internal dispute resolution process shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
Players access the 9kme Platform from Malaysia at their own risk and on their own initiative. It is each player's sole responsibility to ensure that their access to and use of the Platform complies with all applicable laws in Malaysia and in any other jurisdiction from which they access the Platform.
9kme reserves the right to amend these Terms at any time. Where an amendment is material, 9kme will provide at least seven (7) days' notice by publishing the updated Terms on this page and, where practicable, by sending a notification to your registered email address. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the amended Terms.
The date of the most recent revision to these Terms is displayed at the top of this document. It is your responsibility to review these Terms periodically for changes.
If you have any questions regarding these Terms and Conditions, or wish to raise a formal dispute, please contact 9kme through the following channels:
9kme aims to acknowledge all formal complaints within 48 hours and to resolve them within 14 business days of receipt. Where a dispute cannot be resolved through 9kme's internal process, you may have the right to refer the matter to the relevant gaming authority under whose licence 9kme operates.
Questions about these Terms? Our 24/7 support team is ready to help. Otherwise, your 9kme account is waiting — secure, fast, and built for Malaysian players.
By registering, you confirm you are 21+ and have read and accepted these Terms & Conditions in full. Please gamble responsibly.